Your customers trust you. You can trust us.
Conversations are some of the most personal data a business holds. We treat them that way.
Official WhatsApp platform
Connected through Meta's WhatsApp Business Platform. Every webhook is verified with an HMAC signature before we touch it.
Encrypted credentials
Access tokens are encrypted at rest with keys kept separate from the database.
Isolated per business
Every record is scoped to your organisation. One business can never see another's data.
Encrypted everywhere
TLS for every connection, and encryption at rest for databases and backups.
Safe assistant behaviour
The assistant never asks for passwords, PINs or full card numbers, and only answers from your knowledge.
Reliable by design
Messages are stored first and processed by a queue, so a spike or restart never drops a customer.
Found a vulnerability? Please report it to security@haanji.io.
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